Establishment of a unified psycho-emotional support helpline for advisory support to individuals

Summary

The tender concerns the establishment and operation of a unified psycho-emotional support helpline for advisory support to individuals. The service is a 24-month contract for the whole territory of Latvia, with a total planned budget of up to EUR 364,324.83 excluding VAT. The bid must include selection documents, a technical offer and a financial offer. The bidder must be registered, have the required call-centre experience, the necessary licences and registrations, and a team of qualified specialists, including psychologists or psychotherapists, an addiction specialist and at least three trained consultants.