Managed Service Provider

Summary

The tender concerns managed IT services for LINK digital GmbH, split into two lots: on-site support and IT service management, user help desk and Azure cloud services. The contractor is expected to ensure a smooth transition and ongoing operation of IT services, including device and workplace support, ticket handling, service management, cloud operations and cloud development. The award uses quality criteria and price, and the procedure includes a shortlist of 3 to 5 candidates. Precise qualification, exclusion and compliance requirements were not provided in machine-readable form and must be checked in the tender documents.