Procurement of solutions and advanced services to support the Digital Agenda of the Basilicata Region and multichannel contact centre services for booking outpatient specialist services provided by regional public healthcare facilities (CUP) and for assisting users accessing online services

Summary

The tender concerns services and advanced solutions supporting the Digital Agenda of the Basilicata Region, including multichannel contact centre services for booking outpatient specialist appointments provided by regional public healthcare facilities (CUP) and for assisting users accessing online services. The contract is divided into two lots. Bids must be submitted electronically by 20 May 2026 at 12:00, and the award uses a 70/30 quality-price split. Precise qualification and exclusion requirements are not set out in the machine-readable notice and must be checked in the tender documents.