Germany – Miscellaneous software packages and computer systems – KI-Wohngeldassistenz

Summary

The tender concerns the procurement of an AI-based assistance system for processing housing benefit applications. The solution must be provided as software as a service from a cloud environment and intended for use by all 39 housing benefit authorities in the federal state. The aim is to speed up the preliminary review of applications, reduce the workload of caseworkers, shorten the time from application to payment for citizens, and harmonise the handling process across the housing benefit offices.