Integrated ICT solution for the social domain

Summary

The tender concerns the procurement of an integrated SaaS-based ICT solution for the social domain. The successful bidder must implement the solution, migrate data, manage and maintain the system, and provide support. The contract is expected to start on 1 December 2026, with an implementation period until 31 January 2028, followed by an initial contract term of 5 years. The contracting authority may extend the contract unilaterally four times, by 2 years each time. The maximum duration is therefore about 13 years, with a final end date of 31 January 2041. The estimated total value of the contract, including all extension options, is between EUR 800,000 and EUR 2,250,000 excluding VAT over the full term.