Tender detail

VoC feedback and analytics system for the EUDI Wallet Support Organisation

Summary

The tender concerns the setup, operation and continuous development of an integrated VoC feedback and analytics system for the EUDI Wallet Support Organisation. The work includes collecting, analysing and presenting B2C and B2B feedback, operational support KPIs, trend analysis and automated pattern detection.

Reference number
432967-2026
Buyer
SPRIND GmbH - Bundesagentur für Sprunginnovationen
Country
Germany (DEU)
Procedure
Open procedure
CPV
72000000 IT services: consulting, software development, Internet and support
Deadline
2026-07-17
Status
Open
Contract subject
Services
Estimated value
Not published
Source
TED

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