IT services procurement: IT operations and security services

Summary

The tender concerns a comprehensive, secure and future-oriented IT operations delivery for the Norwegian Mineral Management Agency and the Bergmesteren for Svalbard. The scope includes user support, service desk, identity and access management, client devices, mobile devices, networks, server and cloud services, application operations, backup and recovery, security monitoring, event management, documentation, reporting, setup, transition, cooperation with third-party suppliers and exit assistance. The machine-readable notice did not include precise qualification or exclusion requirements; these must be checked in the official tender documents.