IT services: consulting, software development, Internet and support services – Procurement of IT operations and security

Summary

The Norwegian Mineral Management Agency with the Bergmesteren for Svalbard is procuring a comprehensive, secure and future-oriented IT operations service. The contract covers user support, service desk, identity and access management, end-user devices, mobile devices, networks, server and cloud services, application operations, backup and recovery, security monitoring, event management, documentation, reporting, implementation, transition, coordination with third-party suppliers and exit assistance.