Software support services for SAP Utilities and EDM

Summary

The tender concerns support services for the operation and further development of the SAP S/4HANA Utilities and SAP EDM environment for Stadtwerke Bielefeld GmbH. The work will be awarded under a framework agreement as call-off services for the period from 01/01/2027 to 31/12/2029. The scope includes application support, timely implementation of regulatory and market requirements, further development of the system landscape, and knowledge transfer and documentation to reduce single points of failure. The estimated volume is about 800 person-days per year, or 2,400 person-days over the contract term; the maximum call-off volume is limited to 2,500 person-days.