25/031F Framework Agreement for the Provision of Contact Centre Services

Summary

The tender concerns a framework agreement for contact centre services. This is a services contract with an estimated value of EUR 216,000,000 and a maximum term that includes indexation. The tender must be submitted electronically through the etenders system by 8 June 2026 at 12:00 local time. If the tender value or the procurement conditions require it, bidders must also take account of the obligation to disclose foreign financial contributions.