Tender detail
Outsourced customer service partner, Jätekukko Oy
Summary
The tender concerns an outsourced customer service partner to support Jätekukko Oy’s own customer service. The service description is in appendices 1 and 2 of the tender documents. The contract is expected to start on 14 September 2026, run for three years, and then continue indefinitely. The bid must be submitted electronically, and e-invoicing is required. Price accounts for 40% and quality for 60% of the award evaluation.
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