End-to-end service related to the lifecycle of sales invoices

Summary

The tender concerns an end-to-end service related to the lifecycle of sales invoices. It includes implementation projects for the service, printing, forwarding and sending sales invoices to the contracting authority’s customers, payment reminders and debt collection services, customer service related to payments, a sales invoice handling portal for the contracting authority’s staff and customers, reporting services and user support for the contracting authority’s staff. The exact requirements are described in the procurement documents, especially Annexes 1 and 4.