Tender detail
System maintenance and support services
Summary
The tender concerns maintenance and support services for Dublin City Council’s existing Sydney Coordinated Adaptive Traffic System (SCATS) installation. The work covers remote troubleshooting, support and troubleshooting for SCATS upgrades, on-site support, emergency response times, software patching and version upgrades, and documentation updates. The initial contract is for 12 months and may be extended to 2–5 years subject to satisfactory performance, continued business need and budget availability. The project is subject to funding.
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