AI chatbot solution procurement

Summary

The tender concerns the supply, implementation, management, maintenance and further development of an AI chatbot solution to replace the current chatbot. The solution must support students in an accessible, reliable and efficient way and handle sessions properly. The contract is not divided into lots, and partial bids are not allowed. The estimated annual contract value is EUR 96,000 excluding VAT, and this is also the price ceiling; any bid with an annual price above EUR 96,000 excluding VAT will be excluded.