Concession for ticket sales and top-up services for the HSL sales point network 2026

Summary

The tender concerns a concession agreement for a multi-supplier sales point network that will provide HSL card and HSL QR ticket sales and top-up services, together with the support services needed for those sales services. The model also enables ticket sales in nearby municipalities and major cities in Finland. HSL intends to select up to 3 suppliers if compliant tenders are received from that many bidders. The contract does not give the selected suppliers exclusivity. The bidder must have the technical capability to integrate its cash register system with HSL’s ticket sales system. The notice does not provide precise exclusion grounds, qualification criteria or compliance requirements; these must be checked in the official tender documents.