SaaS case management system for VTH

Summary

The tender concerns the supply, implementation, management and maintenance of a SaaS-based VTH case management system. The system must support the work processes of the risk management department, including permitting, supervision and enforcement, safe living, environmental safety and fire safety. The contracting authority has also provided indicative volumes in the tender documents: about 110 users/licences and 11,000 cases per year.