Software development services for the digital transformation of citizenship procedures

Summary

The tender concerns the digital transformation of citizenship case-processing procedures in Greece through the upgrade of the existing citizenship case-management information system. The work includes a digital applicant mailbox, third-party service access, applicant query management, user management and business intelligence. The contract is for the full single object, with a duration of 31 months, and the award criterion is the best price-quality ratio. The notice also mentions possible optional extensions for additional functionality and maintenance, subject to funding approval.