Software development services for the digital transformation of citizenship procedures

Summary

The contract concerns the full digital transformation of citizenship case-processing procedures by upgrading the existing citizenship case-management information system. The work includes a digital mailbox for applicants, access for third-party services, an applicant query management subsystem, user management and business intelligence. The contract is for the whole single object only, with no lots. The estimated value is EUR 4,702,680 excluding VAT, and the duration is 31 months. The award criterion is the best price-quality ratio.