Netherlands – Software development services – European tender for an AI chatbot

Summary

The tender concerns the delivery, implementation, management, maintenance and further development of an AI chatbot solution to replace the current chatbot. The solution must support students in an accessible, reliable and efficient way and handle sessions properly. The contract is not divided into lots. The estimated annual value is EUR 96,000 excluding VAT, and this is also the price ceiling. If a bid’s annual price exceeds this limit, the bidder will be excluded. The machine-readable notice did not include precise qualification and compliance requirements; these must be checked in the tender documents.