IT services: consulting, software development, Internet and support services – Operation, hosting, second-level support, maintenance and further development of AFBG Digital

Summary

The tender concerns the operation, hosting, second-level support, maintenance, monitoring, reporting and further development of the web-based AFBG Digital online service, including its API, as well as the companion app. The service must be continuously available. The contract also includes a ticket system for communication with first-level support and an admin/support tool with access rights for the contracting authority. The machine-readable notice did not include precise participation requirements; these must be checked in the tender documents.