Implementation and subscription of audience and ticket sales data analytics

Summary

The tender concerns the implementation and subscription of an audience and ticket sales data analytics solution for a 12-month period. The service must include access to the analytics platform, integration with a CRM and/or ticketing system, data synchronisation or manual upload, audience segmentation, AI functionality, automated communication campaigns, training, implementation support and user support. The bidder must be registered or otherwise entitled to provide the service, submit a technical and financial offer, and note that the contract is not divided into lots and the award will be based on the lowest price.