Tender detail
Hotline for 1st level support of ELSTER, Mein Unternehmenskonto and authega UHD
Summary
The tender concerns the operation of the 1st level support hotline for ELSTER, Mein Unternehmenskonto and authega UHD for 48 months, with a possible transition period of up to 3 months. The bidder must have the infrastructure and suitable staff needed to provide the service; the exact requirements for the agents’ profile and service delivery must be checked in the tender documents.
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