Compliance requirements
The bidder must confirm that neither it nor persons acting on its behalf have committed corrupt acts or offered, promised, given, approved, intermediated or agreed to any unlawful financial or other advantage for the purpose of creating, directing or maintaining a business relationship or for any other improper advantage.
The ESPD includes the usual exclusion grounds such as participation in a criminal organisation, corruption, fraud and other similar grounds linked to a final conviction, if provided for in the tender documents. If an exclusion ground applies, the bidder may submit evidence of self-cleaning measures where this is permitted. The machine-readable notice did not include precise exclusion grounds; they must be checked in the tender documents.
Qualification criteria and exclusion grounds
The bidder must have properly performed at least one contract in the last 36 months that covered care, support or welfare services for at least 50 service recipients at the same time. For each contract, the bidder must provide the contract value, performance dates, client details and, where applicable, the public procurement reference number.
The staff directly providing the service must generally have at least vocational education with professional training, for example in care nursing, nursing, elderly care, care for persons with disabilities, health care curricula, infant hygiene (nursing), midwifery, nursing assistant work or mental health nursing. If a worker does not have such vocational education, they must have completed ergonomics, difficult-client communication and first-aid training, hold the relevant certificate and have at least 2 years of work experience in the care sector; this experience must have been gained within the last 5 years and must not overlap in time.
The bidder must submit a list of the persons to be used in contract performance and attach diplomas or professional certificates proving education. If workers without relevant vocational education are used, training certificates and CVs proving work experience must also be submitted.
The service staff must have the Estonian and Russian language skills needed for work and communication. Team members must also meet the requirements of Section 19 of the Social Welfare Act. The bid must comply with all tender documents, and conditional bids are not allowed. In the case of a joint bid, an authorised representative must be named and the size and nature of each joint bidder’s share must be described. The service price cap is EUR 21.50 per hour; bids above that hourly rate will be rejected. Zero or negative prices are not allowed.