Tender detail

Procurement of travel agency services (Haapsalu Vocational Education Centre)

Summary

The tender concerns the procurement of travel agency services for Haapsalu Vocational Education Centre for the period 2026–2029. The main focus is on travel services for trips departing from the Republic of Estonia, and where needed also domestic travel services. The bidder must be able to provide 24/7 handling of travel disruptions, Estonian-language customer support, IATA accreditation or equivalent, and comply with environmental and sanctions-related conditions.

Reference number
306849-0000
Buyer
Riigi Tugiteenuste Keskus
Country
Estonia (EST)
Procedure
Open procedure
CPV
63516000 Travel management services
Deadline
2026-05-27
Status
Open
Contract subject
Services
Estimated value
196 000 EUR
Source
RHR

Participation requirements

Tender requirements are available in the official tender documents.

Compliance requirements

The bidder must confirm the standard exclusion grounds in the tender documents, including convictions for participation in a criminal organisation, corruption, fraud and other mandatory grounds listed in the ESPD/tender documents. If an exclusion ground applies, the bidder may need to explain any self-cleaning measures. The machine-readable notice did not include the full precise list, so the official tender documents must be checked.

Qualification criteria and exclusion grounds

The bidder must submit the tender in the structure required by the tender documents and confirm that the bid complies with all tender document conditions. The service provider must have IATA accreditation or equivalent accreditation by the time the framework agreement is signed. The bidder must provide free Estonian-language customer support 24/7, including on public holidays, and access to booking systems. For accommodation, environmentally friendly hotels should be offered where possible at the contracting authority’s request. For the main mode of transport, the bidder must be able to provide trip mileage and CO2 equivalent data. If the bid is submitted jointly, a power of attorney for the joint bidders must be attached. If the bidder has authorised persons not visible in the business register, their details must be provided. Any trade secrets must be marked and justified in the bid. The exact exclusion grounds, forms and evidence must be checked in the tender documents.