Tender detail

Hosting and administration services for the City of Tallinn employee portal

Summary

The tender concerns hosting and administration services for the City of Tallinn employee portal. The bidder must provide the service in line with the technical specification, submit CVs of the specialists involved, provide migration/deployment plans for the RTIP and LTP environments, confirm compliance with the required information security level, and submit the required declarations and confirmations in the tender documents.

Reference number
307512-0000
Buyer
Tallinna Strateegiakeskus
Country
Estonia (EST)
Procedure
Open procedure
CPV
72260000 Software-related services
Deadline
2026-07-20
Status
Open
Contract subject
Services
Estimated value
Not published
Source
RHR

Participation requirements

Tender requirements are available in the official tender documents.

Compliance requirements

The bidder must confirm that neither it nor its representatives have been convicted within the last five years for participation in a criminal organisation, corruption, fraud, money laundering, terrorism, human trafficking, tax arrears or any other exclusion ground listed in the ESPD. If an exclusion ground applies, the bidder may submit evidence of self-cleaning measures where permitted. The machine-readable notice did not include the full precise exclusion grounds; they must be checked in the tender documents.

Qualification criteria and exclusion grounds

The bidder must have completed at least one 36-month contract or two contracts of at least 24 months each within the last 36 months, matching the contracting authority’s required experience. Under those contracts, the bidder must have provided hosting and administration services for information systems for Java-based applications integrated with external services via X-Road and serving at least 15,000 users and at least 500 concurrent users. As a second experience requirement, the bidder must have at least one 36-month contract or two contracts of at least 24 months each for CI/CD services that ensure build processes and automated deployment pipelines and allow version upgrades without service interruption. The tender must include CVs of the specialists directly involved in contract performance, using the contracting authority’s prescribed form. The bidder must hold a valid ISO 27001 information security management certificate, a completed E-ITS audit, or another equivalent proof of information security compliance. The bidder must submit migration or deployment plans for the RTIP and LTP environments and confirm that the offered hosting environment meets the E-ITS security level S (large) or an equivalent level. The bidder must also provide the required declarations of compliance, a power of attorney for joint bidders if applicable, and equivalence evidence where needed.