Provision of client letter services

The contracting authority will exclude a bidder or applicant if any mandatory exclusion ground applies. These include convictions for participation in a criminal organisation, breach of integrity duties, corruption, fraud, terrorist offences or related incitement, aiding or attempt, money laundering or terrorist financing; convictions for enabling illegal employment of a foreign national staying without legal basis or violating conditions for employing a foreign national in Estonia, including payment below the statutory wage rate; convictions for illegal use of child labour or human trafficking; tax, duty or environmental charge arrears under Estonian law or tax/social security contribution arrears under the laws of the bidder’s country of establishment; and situations where awarding the contract would breach an international sanction or a sanction of the Government of the Republic under the International Sanctions Act. The bidder must confirm that none of the mandatory exclusion grounds apply.

The bidder must have performed at least one contract similar to the subject of the tender within the last three years from the publication of the tender. A similar contract means a contract for providing client letter services to a large enterprise with at least 250 employees. The bidder must submit a list of the main similar contracts completed during the last three years, including their value, contract dates and information about the other contracting parties. The bidder must hold an ISO/IEC 27001 certificate or another equivalent document, or otherwise prove compliance with the conditions set out in the ISO/IEC 27001 certificate.