Tender detail

Maintenance, user consultation, user support and development services for Tõlkevärav (Estonian Language Institute)

Summary

The tender concerns maintenance, user consultation, user support and development services for Tõlkevärav for the Estonian Language Institute. The aim is to conclude a framework agreement with one service provider for up to 48 months or until the maximum volume of EUR 3,000,000 excluding VAT is reached. The bidder must take into account service delivery requirements as well as bid-form requirements, including team, environmental, subcontracting and bid-compliance confirmations.

Reference number
305598-0000
Buyer
Riigi Tugiteenuste Keskus
Country
Estonia (EST)
Procedure
Open procedure
CPV
72210000 Programming services of packaged software products
Deadline
2026-05-29
Status
Open
Contract subject
Services
Estimated value
1 500 000 EUR
Source
RHR

Participation requirements

Tender requirements are available in the official tender documents.

Compliance requirements

The tender documents include the standard exclusion grounds, especially convictions related to participation in a criminal organisation, corruption, fraud and other mandatory grounds under the Public Procurement Act. The bidder or its management/representation persons must confirm that none of these grounds apply. If an exclusion ground exists, the bidder may be allowed to show self-cleaning measures where the rules permit. The machine-readable notice did not include the full list in the excerpt, so the exact exclusion grounds must be checked in the tender documents.

Qualification criteria and exclusion grounds

The bidder must demonstrate financial and technical capacity. Turnover: the net turnover for each of the last three completed financial years must be at least EUR 900,000. Technical experience: during the last 36 months, the bidder must have completed at least 2 development contracts in the field of language technology services, and each contract must have a value of at least EUR 200,000 excluding VAT. Qualifying contracts are contracts or development projects under which language-technology IT solutions were developed, adapted or implemented, for example machine translation systems or language-technology-based services. The bidder must provide a list of completed contracts with their value, dates, contracting parties and description of the work, and, where applicable, the public procurement reference number. To perform the contract, a sufficient team must be involved; the minimum required team consists of 1 project manager, 1 language-services expert and 2 software developers. A CV in the prescribed form must be submitted for the project manager, together with education documents where required. The bid must comply with the structure and conditions set out in the tender documents. If any precise requirement was missing from the machine-readable notice, it must be checked in the tender documents. The machine-readable notice did not include precise requirements for every point, so the official tender documents must be checked for full details.